Shipping Policy
Shipping Policy
Sunbeam Wellness works to process and ship eligible orders as efficiently as possible. Please review this shipping policy before placing an order through our shop.
Order Processing
Processing times may vary based on product availability, order volume, payment confirmation, provider review, prescription requirements, and fulfillment partner timelines. Some orders may require additional information before they can be processed.
Supplements and Wellness Products
Eligible supplements and wellness products may be shipped to the address provided at checkout. Please make sure your shipping information is complete and accurate before submitting your order.
Medication-Related Orders
Some medication-related orders may require consultation, medical review, prescription approval, pharmacy processing, or temperature-sensitive handling. Shipping rules may vary based on medication type, pharmacy requirements, state laws, and patient eligibility.
Prescription medications cannot be shipped or fulfilled unless all required medical and regulatory steps are completed.
Shipping Rates and Timelines
Shipping costs and estimated delivery timelines may be shown at checkout when available. Delivery times are estimates and may be affected by carrier delays, weather, holidays, pharmacy processing, or supply availability.
Temperature-Sensitive Products
Some products may require special handling. If an item is temperature-sensitive, follow the storage and handling instructions provided with your order. Contact us immediately if you believe an item arrived damaged or outside acceptable condition.
Incorrect Addresses
Sunbeam Wellness is not responsible for delays or failed delivery caused by incorrect or incomplete shipping information. If you notice an error after placing an order, contact us as soon as possible.
Lost, Delayed, or Damaged Packages
If your order is lost, delayed, or arrives damaged, contact Sunbeam Wellness with your order number and photos if available. We will review the issue and help determine the next step.
Important Note
This draft should be reviewed by the business owner, pharmacy partner, fulfillment partner, payment processor, and legal counsel before publishing. Prescription medication shipping may involve additional legal and pharmacy requirements.